Tuesday, 23 June 2009
How to deal difficult people
Individuals behave in a difficult manner because they have learned that doing so keeps others off balance and incapable of effective action. Worst of all, they appear immune to all the usual methods of communication and persuasion designed to convince or help them change their ways
How to Cope
Avoid these “don'ts” when dealing with difficult people:
Don't take difficult people's behavior personally. Their troublesome behavior is habitual and affects most people with whom they come in contact.
Don't fight back or try to beat them at their own games. They have been practicing their skills for a lifetime, and you're an amateur.
Don't try to appease them. Difficult people have an insatiable appetite for more.
Don't try to change them. You can only change your responses to their behavior.
Here's how you can cope effectively with following common types of difficult people.
The Complainer
There's always one person in a office who can never find anything about which to be happy. If he's not complaining about his health or family, he's complaining about his job, the company, or even his superior. Of course, some of her complaints may be legitimate, but the incessant whining is getting on your nerves. Generally, the complainer isn't looking for advice so offering it probably won't do any good. Change the subject whenever the bellyaching begins. Your colleague should get the hint after you do this repeatedly.
The Delegator
In almost every workplace you'll find someone who wants to share his work with his colleagues. I am not talking about those who have a legitimate reason to delegate work to others .I am speaking of those who either can't do all the work they have been given or don't want to do it.. Tell your coworker you have your own work with which to deal.
The Credit Grabber
The credit grabber does not acknowledge any help he receives from others. he accepts all the praise for a successfully completed assignments without mentioning that he didn't do it alone. The first time this happens, consider it a mistake. Mention it to your colleague and ask him to let others know about your participation. If he doesn't, or if this happens again, make sure you let others know about the role you played in getting that project done. Then, unless you are mandated to work with this person, refuse to help out again.
Saturday, 20 June 2009
How to say no
The trick to saying no is doing it firmly without sounding rude. You must avoid being wishy-washy. Here are some lines you can practice:
· If someone asks you to take on more responsibility than you need: Sorry, This is not not the kind of work i am supposed to do . You please take care of this.
· If somebody tries to push work off on you: Thank you for thinking of me, but I will have to say no. I'm just over-scheduled at this time.
Here are some tips:-
1. Listen to the request respectfully. Do not interrupt the speaker.
2. Phrase your "no" as simply as possible. Don't raise your voice or become upset, simply say that you cannot help this time. When you say no, say it in a confident, well modulated voice to sound more straightforward.
3. Don't feel obligated to explain. You have your reasons and they may not be ones you wish to discuss. If this is the case, try saying something like, "I'm just not able to." Leave it at that - if you must, change the subject, or say, "I'm sorry, but I need to go."
4. Explain simply, and only if you wish to do so. If the case really is one that you feel okay explaining, make your explanation as simple as possible.
5. Stand firm. If the requestor does not want to accept your answer, tell him that your mind is made up and that you will not change it.
- When You Have to Say Yes
There will be times when you want to say no but you can’t. A conditional "yes" may be necessary if you know you should do something but you also know you don't have all the time or resources. An example of a conditional yes is: "Yes, I'll do this but rest will have to done by you.
Saying no is all about gaining respect. Gain respect for yourself by saying no when it's necessary. Gain the respect of others by saying no in a polite way.
Thursday, 18 June 2009
Importance of taking break from work
· Read a good book (non-work related, of course)
· Keep up with world news, sports etc.
· Travel for pleasure
· Volunteer your time
· Talk to people with whom you feel free and who are really close to your heart
· Enjoy a hobby
Monday, 15 June 2009
Pain of loving
Loving is a feeling that brings both joy and pain to heart. Joy from being with person one loves , being filled with an emotion so deep and tender that no other feeling can compare. Pain from knowing that he is so in love, that he is more vulnerable than he has been ever
Pain is temporary. It may last a minute, or an hour, or a day, or a year, but eventually it will subside and something else will take its place. ........... no response from ur loved one and not being able to communicate with her is really paiful.(09.06.09)