The trick to saying no is doing it firmly without sounding rude. You must avoid being wishy-washy. Here are some lines you can practice:
· If someone asks you to take on more responsibility than you need: Sorry, This is not not the kind of work i am supposed to do . You please take care of this.
· If somebody tries to push work off on you: Thank you for thinking of me, but I will have to say no. I'm just over-scheduled at this time.
Here are some tips:-
1. Listen to the request respectfully. Do not interrupt the speaker.
2. Phrase your "no" as simply as possible. Don't raise your voice or become upset, simply say that you cannot help this time. When you say no, say it in a confident, well modulated voice to sound more straightforward.
3. Don't feel obligated to explain. You have your reasons and they may not be ones you wish to discuss. If this is the case, try saying something like, "I'm just not able to." Leave it at that - if you must, change the subject, or say, "I'm sorry, but I need to go."
4. Explain simply, and only if you wish to do so. If the case really is one that you feel okay explaining, make your explanation as simple as possible.
5. Stand firm. If the requestor does not want to accept your answer, tell him that your mind is made up and that you will not change it.
- When You Have to Say Yes
There will be times when you want to say no but you can’t. A conditional "yes" may be necessary if you know you should do something but you also know you don't have all the time or resources. An example of a conditional yes is: "Yes, I'll do this but rest will have to done by you.
Saying no is all about gaining respect. Gain respect for yourself by saying no when it's necessary. Gain the respect of others by saying no in a polite way.
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